I purchased an Internet Security/Ghost/Utilities bundle and do not have the activation code. I have the disks but cannot activate the programs. How do I get the activations codes?
Dennis
I purchased an Internet Security/Ghost/Utilities bundle and do not have the activation code. I have the disks but cannot activate the programs. How do I get the activations codes?
Dennis
Hi Dennis,
Welcome to the Norton Community.
Can you be more specific? Where did you purchase the bundle from? Most online vendors supply the activation code or product key at the end of your purchase. Most also send an email to you with this information as well.
Have you checked your email to see if it is there? Please be sure to check your junk email folder also in case your email client misclassified it as SPAM.
Please let us know how it goes.
Best wishes.
Allen
It was purchased from Frys. My invoice does not have an Activation code on it and I do not recall or have any other correspondence from Frys. My understanding is that the Acode was on the box and the box is long gone. I have the disks and the purchase invoice, surely product support could help. I have been a long time purchaser of Symantec products.
Dennis
Hi Dennis,
Thanks for the additional information.
So this is from a boxed version then. I would check the CD, sometimes the product key / activation code is printed on there as well. How long ago was the purchase?
If you don't find the key on the CD then please visit Customer Service. I'm sure they will ask to see proof of purchase and hopefully they can help you work this out. They are the ones to deal with this kind of thing. Note that CHAT is the best and fastest option.
Please let us know how it goes.
Best wishes.
Allen