Need advice about Ghost 14.0

I have been a Norton user for many years...specifically, I use Save and Restore 2.0 for back up to a NAS.  Recently, I had a registry issue and had to recreate my C drive.  However, when I went to restore the entire drive using the back up created by Save and Restore, there were so many issues, after four 1.5 hour sessions with tech support over literally 18 hours of attempting the restore, I had to reinstall windows and all apps manually.

 

The main issues were: 

  1. The recovery enviroment couldn't access the NAS backup, despite being able to ping the NAS.  All drivers were on the SRD, but it still didn't work.
  2. I had to then copy the NAS backup files to a USB direct-attached drive, but Save and Restore couldn't allocate the spanned files (8 files total) on the USB drive...failing two attempts.
  3. The recovery environment was totally unstable with 4 gig of ram...I was warned of this only on the 4th tech support call after 14 hours of attempting a restore.

Basically, Save and Restore cannot handle these things, which knocks out many systems from a successful restore.

 

My question is: IS Ghost 14.0 any better?