Need Help from Symantec Support: "Symantec Service Framework: High Disk Read, Disk Write Usage"

Since updating to NIS v19.8, I've gotten 2 performance alert messges that I've not seen before.  Is this something I should be concerned about?

 

NIS Performance Alert #2.JPG

 

NIS Performance Alert #1.JPG

 

SendOfJive pointed me to the Program Exclusions List.  I found out that the ccsvchst exclusion was pointing to an old version. So I corrected it.

 

My question is if ccsvchst and Windows Explorer are supposed to default to "exclude", should they be in this list at all? If yes, then I think the problem is solved. If not, I need help from Symantec to know where to go from here.

 

NIS Program Exclusions.JPG