I have submitted my web site but having trouble with ownership verification. I have created the file & added it to the root folder but when I attempt to verify it keeps failing.
I really need HELP
Thanks :-D Phil is currently offline, but he'll probably log into the forum in another hour or two; thanks for your patience :-)
Thank you for such a quick reply
Hello venom and welcome!
Based upon your source code, it appears that you are using a template based site design program. Often this type of program will not allow the HTML file to be properly uploaded to the root directory. I do see the Safe Web meta tag on your home page, but it is located outside of the head element and is missing the proper closing. It should be located between <head> and </head> and should end like this: ....34u0rtk"/> but currently ends like this: ....34u0rtk">. Note the missing /.
If you are able to make those changes, the verification process should work. However, there is enough information in place for the Safe Web team to manually verify ownership for you. I shall notify them and ask them to check it. Allow them a day or two to respond back to you in this thread.
Be sure the code remains in place until ownership is verified.
One last note. When viewing your site in IE8, the images on your home page are not displayed and have a red x in the placeholder. Everything looks fine when viewed with Firefox 3.6.3. You might want to check into that.
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Thanks very much for that info. When I edit html in my web page there doesn't seem to be any <head> sections so it was a bit of hit & miss. I tried again with the missing element but to no avail. As for the problem with IE, I will have to ask the tech guys at my end. Thanks once again for your help.
Hi venom,
I have verified owership & queued up your website 'venomsigns.com.au' for analysis, soon new rating will be reflected in safeweb.norton.com.
Rajesh
Thank you very much everyone who has been involved.
Hi venom,
If you consider your question answered to your satisfaction, please mark this thread solved by clicking on the grey "Accept as Solution" button of the post which solved your issue, that way other viewers know that your question has been answered and can see the solution directly. Thanks and enjoy your website :-)
I have submitted my web site but having trouble with ownership verification. I have created the file & added it to the root folder but when I attempt to verify it keeps failing.
I really need HELP