Need help removing Globalroot/Systemroot

Hello all,

 

I'm in desperate need of help. I have Norton AntiVirus 2009 and recently scanned my computer. After the scan, Norton detected 3 affected files that it could not remove/delete. I tried to locate the files myself but I got no where with anything. In a matter of about 3 days, the problem has progressed. Which means, I now have 14 affected files.

All the files are under the same name: globalroot\systemroot\system32\msivxujmstgkusmnivmvvhabrclgklcrmpupa.dll

snapshot..JPG

 

infostealersnapshot..JPG

 

browsercache..JPG 

I've tried just about everything.

 

Pleasee, somebody get rid of this monster. ;[

 

[edit: Changed subject to reflect user issue.]

Message Edited by shannons on 06-19-2009 08:51 PM