Need help with restoring downloads folder :(

Issue abstract: Need help with restoring downloads folder :frowning:

Detailed description: My partner accessed my computer and used Norton Cleanup, and he forgot to untick the ‘Downloads’ folder, so it was deleted… The thing is, I used it to store a lot of important stuff. I know, it’s unusual, but my computer was accessed without my consent and my partner didn’t know better.

So, I was wondering if there’s any way I could restore that folder. I checked my bin, iCloud, Norton quarantine, etc. But nothing…

Product & version number: Norton Cleanup (the latest version I think)

OS details: Tahoe 26.6.1

What is the error message you are seeing? -

If you have any supporting screenshots, please add them: -

1 Like

@ay_1692 Have you checked your “bin” / trash folder to see if they are there?

Retrieve files removed by Norton Clean on Mac?

SA

1 Like