Need to change account e-mail address and password

Hi there,

The e-mail associated to account is obsolete and the password I totally forgot. Problem is, I can't retrieve the password since that e-mail address is no longer funtionning. Chicken and the egg situation... Is there a way to Access Norton somehow, give all the current account and product info and update my personal info ?

 

Thx 


ratteg wrote:

The e-mail associated to account is obsolete and the password I totally forgot. Problem is, I can't retrieve the password since that e-mail address is no longer funtionning. Is there a way to Access Norton somehow, give all the current account and product info and update my personal info ?


 

Hi Ratteg,

 

It sounds like you haven't accessed your Norton Account in awhile. The best route in your case, is to contact Norton Online Chat. They will be able to access your account and get you sorted out. After, you can start to update your account info.

 

You will use your computer, not the phone. The address ...

 

https://www.norton.com/chat 

 

 

 

 

Ed