I just brought Norton's Driver Update (big mistake) and it took out my Logitech 5.1 speakers on my lap top and I want to restore it but cannot find it anywhere on my system. Anyone know how I can fix this mess?
xRobertx:I just brought Norton's Driver Update (big mistake) [...]
Please review: How To - submit Cancellation & Refund Request thread
Thanks for your help. After anxiously wasting four hours trying to work out how to get my sound back I went back to Norton's Driver Update app. I meticulously went through the list of drivers that it did and didn't update. Its a misnomer when Norton's driver updater tells you, you have 22 outdated drivers only to up date a hand full leaving the rest un-updated. This led me in a false sense of security thinking that it had updated ALL the drivers. However, for some reason the updater did not update my Sound drivers but disabled it instead (Logitech 5.1) So i clicked on the driver and it must of updated it (i think) . I went back to Settings, etc and found an added default sound app so i clicked on it and it added my Logitech system. Thanks to this affair I do not trust Norton's one bit and will not renew my sub. I will be looking around for a more competent anti-virus that does what it says.
Norton Driver Updater failed to update drivers
https://community.norton.com/en/forums/norton-driver-updater-failed-update-drivers
Norton Driver Updater Trashed my PC
https://community.norton.com/en/forums/norton-driver-updater-trashed-my-pc
Driver Updater Stuck in "Waiting" Mode
https://community.norton.com/en/forums/driver-updater-stuck-waiting-mode
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https://community.norton.com/en/forums/norton-driver-updater-new-product
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https://community.norton.com/en/forums/driver-updater-issues
microsoft minesweeper, solitaire, calculator stopped working
https://community.norton.com/en/forums/microsoft-minesweeper-solitaire-calculator-stopped-working
after running driver updater I have no sound - sys no audio device
https://community.norton.com/en/forums/after-running-driver-updater-i-have-no-sound-sys-no-audio-device
Driver Updater = Blue Screen of Death on my laptop
https://community.norton.com/en/forums/driver-updater-blue-screen-death-my-laptop
Norton Driver Updater Issues Big Time
https://community.norton.com/en/forums/norton-driver-updater-issues-big-time
Thank you Norton Driver Updater Compensation
https://community.norton.com/en/forums/thank-you-norton-driver-updater-compensation
How to contact Norton with a compliant
https://community.norton.com/en/forums/how-contact-norton-compliant
Norton Driver Updater - have lost all ability to print
https://community.norton.com/en/forums/norton-driver-updater-have-lost-all-ability-print
Plus, the attempts to use Driver Updater to revert the printer drivers back was a gong show. I kept getting a message something along the lines of: can't complete this task now, try again later. And when I did get it to do something by chance it kicked that printer up to the top of the list and labelled it an Unknown Device.
I have since uninstalled my primary printer and re-installed it using the driver/software package provided by the manufacturer and I can print again.
After all that wasted time and stress I regret using this product and do not recommend it. I will be cancelling the free trial, and will doubt and second guess every Norton product going forward.
https://community.norton.com/en/comment/8549300#comment-8549300
fwiw ~
FAQ: Norton Driver Updater
[...]4. Is Norton Driver Updater safe for my Windows PC?
Norton Driver Updater downloads verified manufacturer's driver installers. Before updating the drivers, Norton Driver Updater backs up all existing drivers and creates a Windows system restore point.
Norton Driver Updater automatically tests the components during the scan and after an update. In case there are any problems with a newly updated driver, it marks the problematic driver with an Issue detected label. You can then revert the driver back to the previous version.
5. Can updating drivers cause any problems?
Updating drivers can cause problems in two scenarios:
You try to manually update a driver and end up with updating with the wrong update.
If the device manufacturer released a flawed update for the driver that introduces more problems than fixes, or has other unforeseen bugs and incompatibilities.
Norton Driver Updater helps you in both these instances. Our unique driver revert feature lets you quickly revert to a previous version of the driver.
8. How do I use Norton Driver Updater?
For instructions to update your drivers to the latest version, see Update your hardware drivers to the latest version with Norton Driver Updater.
For instructions to revert a driver to its previous version, see Restore your hardware driver to previous version.
[...]
https://community.norton.com/en/forums/faq-norton-driver-updater
Caveat: I do not run Norton Driver Updater
Please post back progress:
Please review: How To - submit Cancellation & Refund Request