Sorry if this is in the wrong part of the forum but this is my first post and didn't know where to go.
Basically i have got a new laptop and it came with Norton internet security on it (I'm guessing its a free trial as I didn't pay anything for it when I purchased said laptop). I would like to remove this Norton and install the one with my account on it which I had on my old laptop and can be used on more than 3 PC's.
Would anyone be able to tell me how to do this as I don't want to try and remove it and then delete something I wasn't meant to or keep it and then have two Norton security accounts on my laptop.
I was going to just put it in the recycle bin but I'm guessing that's not the right thing to do - help please!
If your current Norton Product is Norton Internet Security and the same version as your trial (Support > About to check if version number matches), you should be able to go to www.mynortonaccount.com (login) on you new laptop, click on the yellow Download button for the copy of NIS you want to install. and it shoulod over install and update the icense ect opn the new system.
If the vesions numbers are different let us know which each is.
I have Norton 360 and the one on my new laptop says it is Norton Internet Security.
What should i do then?
Others may not agree, but I feel this is the way for you to go since you are changing programs from NIS to N 360.
If you use Identity Safe for your Logins, please back it up (export) the data so it can be Restored (Imported) after you install a fresh copy of N 360.
Plese remove the copy of NIS you have installed, using the Control Panel uninstall via Add/Remove or Programs & Features.
Go to www.mynortonaccount.com (login) on you new laptop, click on the yellow Download button for the copy of N 360 you want to install. It should install it and update the license etc on the new system.
Once installation is complete, open N 360 and manually Run LiveUpdate as many times as necessary for it to respond "no more updates found". If a reboot is requested, reboot and then continue to Run LiveUpdate until it responds "no more updates found" and then reboot one last time.
Once totally updated, don't forget to Restore/Import your ID Safe data.