Network Securty Map crashes NIS

Every time I try to creat a network secity map NIS crashes.

Description
Faulting Application Path:    C:\Program Files (x86)\Norton Internet Security\Engine\21.5.0.19\nis.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    NIS.exe
Application Version:    12.11.2.9
Application Timestamp:    5355938e
Fault Module Name:    StackHash_63a8
Fault Module Version:    6.3.9600.17114
Fault Module Timestamp:    53648f36
Exception Code:    c0000374
Exception Offset:    PCH_DF_FROM_ntdll+0x0003D2EC
OS Version:    6.3.9600.2.0.0.768.101
Locale ID:    2057
Additional Information 1:    63a8
Additional Information 2:    63a88f151b54d847030708c9c9007516
Additional Information 3:    a41d
Additional Information 4:    a41d0b137d11e8e39d5e9cfff9ff628b

Extra information about the problem
Bucket ID:    463dfff1098b2faa797b753dc16b8a8c (73317799170)

I have run support and it says no problems found