My old laptop computer was locked by an outside source. So I had to buy a new computer. I had Norton Life lock on the other device and I would like to know if I have to down load any information on the new computer or not. I purchased my new computer from Best Buy and their people were to down load what they could onto the new computer but I am not sure. Could you let me know if I have to do anything on my end to get my new computer secure with my Norton/Life Lock.