Hi there. We're using a brand new HP computer running Windows 7 Home Premium.
I am setting this computer up for my brother and am only around for 18 hours and then I leave town, so immediate assistance would be greatly appreciated.
We downloaded and installed Norton Ghost 15 today.
We are backing up onto a Western Digital external hard drive. Have tried both FAT 32 and NTFS formatting of the external drive.
While we have been succsssful using Norton Ghost to complete "back-up jobs" for "my computer backup" and "drive backup of SYSTEM", the program failed to complete a "my documents backup". When we try to run that, we get the following error message:
Snapshot error %1
Error EBAB03F1: OS error 2147754774
(UMI:V-O-1975-5)
We are mystified why two back-upw work fine, but the third does not.
We have tried this on two different external drives, one completely void of other files, the other with old backups on it, with no success using either external drive.
All help ASAP would be greatly appreciated.
Murray