New to the forum, a little help please?

Norton Security | Norton Internet Security
1

Trying to sign up to Party Poker, already a member of Party Casino, but Norton360 is stopping me from doing so.

 

I keep getting the message Suspicious.Cloud.9.

 

Yesterday the message was preceded by Set6136.tmp, today it is preceded by Set7483.tmp

 

I am using Windows 8 and Internet Explorer. I have deleted temp files and history and unchecked Pop-Up Blocker.

 

Any ideas folks?

 

Thanks in Advance.

2

Could you confirm which version ID of N360 you are using (Check Support / About where it is nn.nn.nn.nnn where n is a number)

 

Also confirm whether it is WIndows 8 or 8.1 the upgrade that you can get for free from the Microsoft Store and that is now coming on many new computers?

 

Was this a new computer with Windows 8 on it and if so did it have a trial security application installed and you installed N 360? If so how did you remove the trial application and what was the name of it? Most have a special clean up tool you can download from their website and if you name it we can point you in the right direction.

 

Any background you can give will help since we can't see your computer!

3
royalowl wrote:

Trying to sign up to Party Poker, already a member of Party Casino, but Norton360 is stopping me from doing so.

Any ideas folks?

Maybe what you are trying to install is malicious?

 

http://www.bleepingcomputer.com/uninstall/969/PartyPoker.html