NG14 liveupdate removed signed GEAR drivers and can't see DVD-RW device

I'm running 64bit Vista Enterprise....I've been having many issues with NG14 working with GEAR drivers....here's a synposis:

 

--did have correct gear drivers and ghost was fine

--restarted one day and my driver was unsigned...

(Many days pass getting back the signed driver)

--I wanted to do a ghost backup...but the agent couldn't connect

--Reinstalled Ghost

 

--After I reinstalled, I still had the correct drivers....then I ran LiveUpdate to update ghost, restart, my driver was gone and I can't see the device as shown:

 

 shot1.jpg

 

I was running the signed driver before and liveupdate basically replaced the driver and removed the device.  

 

My DVD-drive is slot loading...so the Norton CD is stuck in there and I can't get it out because of this issue.  

Downloading/Executing the GEAR driver installer did not work. No changes to the driver were made 

 

I think Norton needs to release a new update to Ghost....

 

What can I do?:

--uninstall ghost...reinstall and don't update??...

--wait for norton to release a new update for ghost...

 

 

[edit: resized image.]
Message Edited by MikeLee on 07-11-2009 03:41 PM