I appear to be having the same problem as other users. At first NIS virus scans would start but the "files scanned" counter woud remain on zero. Now NIS will not open at all. When I try to open it "One Click Support" opens instead displaying the following error message: "Unable to open this Norton product..." (8504, 4).
The only other change I have noticed on my system is that the Windows Vista Automatic File Backup tool is no longer working. It comes up with an error message saying that the shadow copy provider had an unexpected error while trying to process the specified operation (0x8004230F)
I have downloaded GMER and Avenger. I have scanned my system with GMER. Is there anyone out there who can help me to interpret the results & write the input script for Avenger? Thanks in advance - I'm desperate!!
[edit: changed title for clarity.]