Help for this:
I utilized an email offer from Symantec to upgrade my subscription of NIS 2006 to NIS 2009 / AntiVirus.
I am running Win XP Sp3. Home Media Center Edition.
I have IE + Safari browsers installed.
I did the "download" install - per email connect guidelines.
30 to 40 minutes after a 'flawless' install - I hit my first 9of what was to be chronic) Blue Screen freeze-ups.
NOTE: The download offer did NOT require me to pre-remove my old NIS 2006 product. NIS 2009 did this function automatically during the upgrade. There were no warnings or issues - like in past upgrades as Norton always required me to first uninstall through Add/Remove Win software.
After First reboot, I was only able to keep 'free' of freeze-ups every 8 to 10 minutes.
Here is the message I kept getting: "MXDISK.SYS" "PAGE_FAULT_IN_NONPAGED_AREA"
The 'dump' address I received seemed to change during each Blue Screen 'event'.
Here is one: MXDISK.SYS Address ACDDBA4B BASE@ ACDD6000 DATESTAMP 48AEFeod.
CHAT online proved to be frustrating and useless. They inferred I had a corrupted Registry - and should go back to my computer manufacturer. Even though I had never had the Blue Screen "death" instance before NIS 2009 install. I have had computer for 3 to 4 years now.
I finally was told to remove NIS 2009 through the Add/Remove Win software. This went okay. It seems...
All I want, since I still have allot of subscription time with NIS 2006 - is to reinstall NIS 2006.
I have the CD - with written down product key. It was part of my software from the DELL package.
Now: CD spins up but refuses to do anything more than display initial CDSTART window selection.
After several checks, it appears the CD is looking for IE - to be able to open and run. As stated - I have IE - and it is "active".
Under the "Set Program Access and Defaults" - I have done various selection of MICROSOFT / Non-Microsoft / CUSTOM choices. Rebooted - but nothing happens.
Any ideas as to how to get 'back to the future' with NIS 2006 so I can use my paid subscription services.
Thanks.....