Normally when you install and register a Norton product, you would expect the details to be stored in your Norton Account product details.
However, I upgraded from NIS 2007 to NIS 2009 some time ago and my Norton Account product details page is blank. The update was via a download of NIS 2009 (as part of a free upgrade under my NIS 2007 licence) which then installed in place of my previous 2007 version (which I bought as a CD version). Although I registered the upgrade after installation, there are no details of either the original 2007 version or the new 2009 version in my Norton Account product details. While this doesn't matter too much at the moment, it would matter if I had to reinstall NIS 2009 at any time because it would mean I would have to pay for another download if details of my existing version are not held by Norton. I have tried re-registering NIS 2009 a number of times, but my Norton Account product details are still blank. The original NIS 2007 version was genuinely purchased - it was not an illegal version. Does anyone have any ideas as to how I can get my NIS 2009 registration formally notified in my Norton Account product details?
Any help gratefully received. Many thanks.