My system is Vista SP1 Business 64bit with NIS 2009...Identity Safe active and in use. It has been working great. However, this morning I discovered that Identity Safe can become totally corrupted during a Backup of log-ins. It not only corrupts the backup, but also corrupts the active data so that log-ins no longer function properly. It places dingbat-like characters in both the log-in name and the password.
Here's how it occurred:
1. Open Identity>Settings>Backup Identity Safe Data>Configure
2. Unknowingly select a destination that NIS 2009 does not have access to for saving the backup (location security prohibits NIS 2009 access)
3. Then enter the Password
4. Identity Safe will come back with a message that the storage location is restricted and not available to NIS. It asks if you want to save the backup under your user name. Select Yes.
The backup is saved. HOWEVER, the backup is corrupted. Also the active file is corrupted.
You cannot restore for the just saved backup. You have to restore from a previous backup that did not encounter item 4 above when it was created.