I used Live Update on my NIS 2009 installation, and repeatedly get the error “NIS Engine - Norton 2009 Product Update - Status: Failed to complete”. I used the one-click tech support link and followed its advice including downloading and run coRstLUZ.exe. But the update still fails, and now the one-click tech support link merely freezes (no help at all). These problems persist after reboot after reboot.
1. How do I get NIS updated?
2. How do I restore its normal operation, short of uninstalling and reinstalling, which is no answer?