NIS 2009: Symantec Service Framework Stopped Working and was Closed

I've upgrade to NIS 2009 and it crashes saying Framwork Stopped working.  It prevent any email from being downlaoded.  This has happened once before, remove NIS 2009, reinstalled it and it worked for 3 days.  What is the fix?  I've been reading about this problem in this forum.  If this is a bug, FIX IT or tell me how to get my money back! 

 

What do I need to do?