Hi,
I am not here to bash. I am here to resolve a problem.
Twice in the last 3 weeks I have ended up with computers which will not boot into Windows normally. One system is a Gateway Solo 9550 XL notebook. The other is a Compaq X09 gaming system.
In both instances I processed NIS 2009 updates and was asked to restart Win XP.
The loading of Win XP stops at the splash screen with the scroll bar continuing to scroll round and around.
The only way out of the scroll screen is a hard reset. I can select Windows Safe mode to get into that mode; but, I cannot load Windows normally.
I have even gone so far as to install a new hard disk in the notebook computer and restore my latest backup. The backup works fine. As soon as I run the NIS update and restart the system I cannot start Windows.
I have spent several weeks hoping to solve this problem. I even suspected that there was a problem with the notebook computer that I purchased a brand new HP Elite notebook computer to replace this older Gateway. Now I discover that the problem may not be hardware related.
I am pretty upset to say the least.
I intend to reformat the new hard drive that I installed in the Solo 9550, restore my backup, and make sure the system functions. I will then run the NIS update again to prove, or disprove what I have posted.
The main reason for this post is to see if others have experienced similar problems.
Thanks
Jeff