NIS 2010 - ccSvcHst.exe Page Faults

Norton Security | Norton Internet Security
1

I upgraded to NIS 2010 recently, and although my computer seems to be running fine, I noticed that the ccSvcHst.exe process has 7.5 million page faults in the 12 hours since I booted my computer. This is about 20 times more than any other currently running process. Does this signify a problem? I was wondering how this number of page faults compares to other users of NIS 2010 (you can check this with the freeware program System Explorer).

 

Thank you in advance,

 

HP 

2

Hi HandsomeP,

 

Welcome to the forums. How much RAM do you have on that PC and which OS are you running ?

 

Thanks,

 

Shane.

3

Hi Shane,

 

Thank you! I have 4GB of RAM and the OS is Windows XP.

 

HP

 

PS: Page faults for ccSvcHst.exe are now at 11.5 million

4

You indicated that you recently installed. Has the product had a chance to do a full scan on your system yet? There will be a lot of disk activity in the background until your system has been fully scanned.

5

That sounds like about the same number as I have. No worries. All anti-virus applications generate a tremendous amounts of page faults. Those aren't "faults", as in errors, though. And Norton is not the leader in generating page faults, I can tell you that much,

6

Hi! HandsomeP, In general Page Faults indicate a problem only if the page fault is presented on a blue screen. So I do not believe you have anything to worry about at this time.

7

Thank you for the feedback.

 

Not sure if I ever did a full system scan on NIS 2010, but no system scan was going on during the time I was seeing the page faults I mentioned. 

 

Actually the reason I looked into page fault activity was because shortly after installing NIS 2010, I was having the occasional BSOD (sometimes within minutes of rebooting). From the above feedback though it seems the two are unrelated. In any case, I am still having the BSOD problem, so I will be focusing my efforts on resolving that problem first...

 

HP

8

I also have these ridiculous page faults with ccsvchst, and I pursued a solution with tech support at Symantec that involved the removal tool and a reinstall then the application of a patch, but it still sits there counting up page faults and destroying the integrity of my configuration - and I have TONS of memory, a perfect scan history, and lots of resources.  I'm ready to bag it and try another product.

9

It is perfectly normal with millions of page faults with an anti-virus program. What do you mean by "destroying integrity"?

 

I have Kaspersky on another of my computers, and it can have 20 million page faults after 8-10 hours. Norton racks up much less. Still, neither one is causing actual "faults" as in errors.