NIS 2010 Stops working, disappears from Sys tray in XP

Norton Internet Security stopsthe working (XP).I loaded program from CD and was OK for awhile. But now the icon has disappeared from the sys tray (lower right)!   When I click on alias icon on desktop- nothing happens. I called service tech who said "some file corrupted" , and sent me a new file that  I loaded and it worked OK - for a day (I did a scan - found no malicious malware or virus)! Then, the program vanished again! Also running Norton Utilities. Anyone have this problem before?

 

Edit: subject edited for clarity