NIS 2011 and VNC Viewer

Norton Security | Norton Internet Security
1

Installed NIS on my 3 computers last week and now can not receive support calls via VNC Viewer.  Suspect the port is blocked, but can not see a port listing by following NIS help instructions.  In desperate need of solving this problem.  Thanks to anyone.

2
wsherman wrote:

Installed NIS on my 3 computers last week and now can not receive support calls via VNC Viewer.  Suspect the port is blocked, but can not see a port listing by following NIS help instructions.  In desperate need of solving this problem.  Thanks to anyone.

Hi wsherman

 

Welcome to the Norton Community Forums

 

You should be able to go to Settings, Network Settings and under Smart Fiewall use the Program Control configuration to allow VNC access to/from your system.

3

My thanks to all; proble resolved.  It was not NIS 2011 as suspected, it was a router upgrade that blew away my settings.  The NIS is working fine.

4

HI wsherman

 

Good to hear it is resolved. Could you mark your own post as the solution so that anyone searching on the same issue will see your solution.

 

Thanks