Well it's happenning again, When I try and click Account, it says website found but have to try 5 or 6 times to connect to my Norton Account, all I get after website found is Diagnose Connection Problems,where are no problems found, I have a key registered that takes me into the next two years I also have a key (an old one) set to expire on the 18th, it couldn't have anything to do with that I hope. is it my modem and my ISP's issue........I finally got there.....Thanks, .Gorpy1