NIS 2011 will not run

Hello,

 

I installed NIS2011 from CD about 4 weeks ago and it has been running fine until today.  I noticed the toolbar icon showed that NIS was off and I have been unable to restart it.  The UI will not start from the toolbar or the desktop.  I downloaded the product removal tool from the Norton website and removed/reinstalled the package but the problem remains.

 

The product was purchased (from Amazon) with a 1 year, 3 PC licence.

 

Is anyone  able to help me with this?

 

Thanks.