Hello.
In 2010 I subscribed to Norton Internet 2010. My subscription is due so I purchased NIS 2011 on CD rom. I have since installed it on my 3 PC's. The installation removed 2010 version and said we had successfully loaded 2011. Great...
However, at no point did it ask for the product key or verify who I am. Now on the Norton program page it reads '16 Days remaining' on my subscription status. This still refers to the 2010 version I have uninstalled. Once those days have run out, will it automatically read 365 days remaining or has the 2011 programs not been successfully installed??
I feel like I have wasted my money...
Regards
Rob