NIS 2012 Confidential crashing CHROME

I installed NIS2012 on a 1 month brand new laptop with Chrome as a browser on Nov1.  Since then Norton Confidential has crashed 4 times.  Live update is totally up to date.

 

There are over 100 complaints about this problem.

 

Why hasn't Norton fixed it by now?

 

What is it going to take?

 

I prefer Chome to Confidential so how do I delete the stupid toolbar?

 

I never had this problem with McAfee.