NIS 2012 ID cards

Hi,

I'm new to this, but I have a problem apparently since upgrading from NIS 2011 to 2012 and renwening subscription I can't access my ID cards.  I do not see the choice that I had before ( use New card 1 etc).  I can edit the cards, duplicate them but Have no to use them.  I hve tried all help screens etc. Everything Including my logins are functional.  I just don't get the option to use the ID cards.  I would appreciate any help.

Thanks

Ed