NIS 2012 Identity Safe LogIn Issues with WEBSITES

I already went throught tech support with this issue that Norton Internet Security 2012 Identity Safe logs me in to some websites and changes the website...example: I log into my bank website and everything is in SPANISH! I had Norton tech support take over my computer and seen it too!

 

 I then took control of my mouse and showed the tech I can manually log in without Identity safe and the website is Normal in English....he also uninstalled 2012 and reinstalled 2011 and seen there was no issue with the same website. He told me he will report this issue to his manager. It's been about a week and it seems like even before me people have reported issues with Identity safe....So whats the DEAL NORTON??????

 

 I don't understand how hard is it to just Duplicate the GOOD from Norton Internet Security 2011 Identity Safe Logins and put it in 2012???? This is not the only website it also does some other weird stuff on other websites. I read that Norton then ask can you report the website your having trouble with so we can investigate....REALLY NORTON?? REALLY?...so you want us to do your job for you??