NIS 2013 Problems

1. The entire system has gotten slow and unresponsive since upgrading to the latest version (20.1.1.2).

2. Identity Safe / Norton Toolbar crashes in Google Chrome 21.0.1180.89 constantly.

3. IE9 takes forever to open and appears to also be having issues with the toolbar.

4. What good did giving feedback about the Windows Desktop Gadget do since it was obviously a waste of time as it was removed despite the numerous requests and reasons to leave as an option if nothing else? I have many not-so-computer literate clients that relied on the gadget as did I when they were having problems with their systems. I'm not sure if it would make a difference but when having to use the system tray icon the NIS 2013 quite often either crashes or just doesn't open at all.