Hi,
Windows 7 Pro 64 bit
NIS 2014 version 21.1.0.18, all Liveupdates applied
Outlook 2010 32 bit
Outlook will crash or hang with these errors logged in the Application event log.
What's going on here???
Errors are listed in order of appearance.
Log Name: Application
Source: Outlook
Date: 2/18/2014 1:11:21 PM
Event ID: 1000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: N*******
Description:
Add-in execution error. Outlook crashed during the 'OnConnection' callback of the 'IDTExtensibility2' interface while calling into the 'Norton AntiSpam Outlook Plugin' add-in.
Log Name: Application
Source: Application Error
Date: 2/18/2014 1:11:21 PM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords: Classic
User: N/A
Computer: N*********
Description:
Faulting application name: OUTLOOK.EXE, version: 14.0.7113.5000, time stamp: 0x527d636c
Faulting module name: pstprx32.dll, version: 14.0.7107.5000, time stamp: 0x5202a088
Exception code: 0xc0000005
Fault offset: 0x00014624
Faulting process id: 0x297c
Faulting application start time: 0x01cf2cd4d1987ff2
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office14\pstprx32.dll
Log Name: Application
Source: Microsoft Office 14
Date: 2/18/2014 1:35:39 PM
Event ID: 2000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: N*********
Description:
Microsoft Outlook: Accepted Safe Mode action : Outlook experienced a serious problem with the 'norton antispam outlook plugin' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?.
Log Name: Application
Source: Application Hang
Date: 2/18/2014 1:41:46 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: N******
Description:
The program OUTLOOK.EXE version 14.0.7113.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 3e6c
Start Time: 01cf2cd82a6abbf9
Termination Time: 0
Application Path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
Report Id: 405600d7-98cc-11e3-8a56-a41f726f243c