Hi
I had NIS 2013 and upgraded to 2014. HOWEVER the boot times have gone up by over 60 seconds!!! That is crazy.
I tried boot options of aggressive and off. Neither of them made a difference.
I uninstalled and re-installed. Same problem.
Event viewer says that Symiron OR ccSet_NIS OR SMSSinit cause the slow down.
I have no other security application installed and nothing else starts.
What should I do? Go back to 2013????? As I wrote above; remove & reinstall didn't fix it.
Operating System?
Windows 7 64 bits
Didn't have this issue with 2011, 2012, 2013. But I was more patient and didn't just install the first revision
Tell us how you upgraded? Clean install or over the top? when you removed and reinstalled did you use the Norton remove and Reinstall Tool or did you remove it via Control Panel? Rn the Norton Removal Tool. Did you run LIveUpdate after install ?
I uninstalled the 2013 release but kept the settings using control panel (I did so I can keep my local Safe ID)
Then I installed and my settings were kept.
BUT; startup has become noticeably sloooooooooooooowwwwww
Check the screen shots please
And sometimes it takes another 60 seconds to get the screen below (You are connected to a shared network)
What is going on??? Frustrated
Only thing I did was just go from 2013 to 2014
Have you run any disk checks on your system ? Specifically chkdsk c: /r ? Note the gaps between letters. Or sfc /scannow. Both of these checks, by using the Run command. These will find and hopefully fix, any OS file errors. If your system comes up clean and still runs slowly, the suggestion would be to use the Norton Remove and Reinstall Tool, which will give you a fresh and uncorrupted install. This is often the best solution, and is a fairly quick process.
Hi
I would rather not do a complete removal as I want to keep my local ID safe (Thanks Symantec for removing this feature and NOT putting it back. You need to listen to your customers more often)
I will try the disk check but event log on my computer doesn't indicate any disk issues.
If you use the Norton Remove and Reinstall Tool and opt to retain your settings, you will retain the Local Vault. 
Hi nyer2011,
From what I've noticed, the two processes listed in your Event Viewer screenshots, have a total degradation of 9 secs which is nothing.
You mentionned that your system became slower at boot for 60 secs.
There is something else that slows your system for 53 more seconds.
Take a closer look in Event Viewer events id from 101 to 110 and see what other processes are involved.
Also, if possible try to update or perform a clean install of your GPU drivers.
Let us know the results.
I have 2 W7 x64 systems and NIS 2014 is loading faster than NIS 2013.
Regards,
I have a feeling it is a bug with NIS 2014.
I have the following setting for firewall which makes NIS ask me for permission when an application tries to reach the Internet.
Automatic program control = off
It takes a while for me to get the message about "you are connected to a shared network" and it can take up to 60 seconds for NIS to prompt me when a program tries to reach the Internet.
I have seen it on 2 different machines. It can't be normal
I will open a new thread to report this issue
Same here. Windows 8 Pro x64 and Vista x64 has a simlar issue with Automatic Program monitor ON. Is there another way around this issue other than Automatic Program monitor OFF?
nyer 2011, I have the same operating system as you, with 4 gb of ram. I did an over the top install by way of the Check for New Version tab, and have noticed no lag or drag on performance, since upgrading. This may sound obvious but by keeping your system clean by regularly defragging, { by default my Windows 7 system does it weekly }, and by using a good cleaner like CCleaner, you may well notice an improvement in your boot speed
You may have quite a few programs in your start folder, and Norton offers you the facility of having some set to a delayed start.
Click on the Performance tab, in the GUI.
nyer2011 wrote:
I have the following setting for firewall which makes NIS ask me for permission when an application tries to reach the Internet.
Automatic program control = off
It takes a while for me to get the message about "you are connected to a shared network" and it can take up to 60 seconds for NIS to prompt me when a program tries to reach the Internet.
Hi nyer2011:
Could you please clarify something you mentioned in post # 11? Are you saying that your boot-up is slower or faster when when you change the Automatic Program Control to OFF?
The Help article for Advanced Program Control here states in part:
OFF: Turns off Automatic Program Control. If you have selected this option, you must manually specify the Internet access settings for all inbound traffic and outbound traffic in the firewall alerts.
I might not be understanding you correctly, but it would make sense to me that your boot-up would be slower if you turned off the Advanced Program Control and prevented your Smart Firewall from automatically handling the inbound and outbound traffic of the various third-party programs you have loading at boot-up. As long as your third-party software is legitimate and is rated as "trusted" by Norton Insight, the default Program Rules generated by your Smart Firewall will allow that trusted software to communicate unimpeded through the firewall - see SendOfJive's comments here. The Advanced Program Control of your Smart Firewall should only slow down your startup if it's trying to montior a suspicious "untrusted" program that's trying to access the internet during the boot-up.
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MS Windows Vista Home Premium 32-bit SP2 * Firefox 24.0 * IE 9.0 * NIS 2013 v. 20.4.0.40 * MBAM PRO 1.75.0.1300
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS
Hi nyer2011:
...and further to my previous post, do you have any other anti-virus or firewall software that starts at boot-up and runs in real-time protection mode (e.g., AVG, McAfee, AdAware, Spybot Search & Destroy, etc.)? Running more than one anti-virus program in real-time can create these type of conflicts. Even if you removed this AV/firewall software before installing NIS, orphaned files and registry keys left behind by the uninstall can still cause a problem. Let us know and we can provide instructions to wipe this old software off your system.
There have even been a few cases reported in the forum where a PC manufacturer's built-in network monitoring software (e.g., Asus Network iControl, Applian Network Monitor - see Iancea's post here) caused a conflict with the NIS Smart Firewall.
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MS Windows Vista Home Premium 32-bit SP2 * Firefox 24.0 * IE 9.0 * NIS 2013 v. 20.4.0.40 * MBAM PRO 1.75.0.1300
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS
Hi
1. I have 3 choices:
Off
Normal
Aggressive
I tried all 3. Same issue. HOWEVER if I set the firewall to be on auto-pilot; then things are better. But that is not what I prefer. I would like to know what is going out and I want to say yes/no. That is the way I have always had it. This time around, with this new version, I experience startup slowness.
2. There is no other antivirus / security software. I only have NIS
nyer2011 wrote:
I have 3 choices: Off, Normal, Aggressive...
...if I set the firewall to be on auto-pilot; then things are better. But that is not what I prefer. I would like to know what is going out and I want to say yes/no. That is the way I have always had it. This time around, with this new version, I experience startup slowness.
Hi nyer2011:
When you turned off the Automatic Program Control, you should have received a warning similar to the one below. You've chosen to disable this Smart Firewall safety feature and accept the inherent risks, and it would be impossible for anyone in this forum to know if you've blocked a critical Internet function or given Internet access to a malicious software program since installing NIS 21.x that is affecting your boot-up time (see here for more details).
I would suggest that you set your Automatic Program Control to Automatic, re-set your Smart Firewall settings back to their defaults (Settings | Network | Smart Firewall | Use Section Defaults) and use your computer for a week or so to allow your Smart Firewall to re-build your Program Rules for Internet access. You can monitor your firewall activity in your security history (History | Show | Firewall Activities) and if you still wish to do so, you can set your Automatic Program Control back to Off again after the week is over to see if your boot-up time has improved.
I would also try running a full system scan with both NIS and the free Malwarebytes Anti-Malware to see if you can find any malware on your system that could be slowing down your boot-up.
I would advise leaving your Boot Time Protection set to Aggressive or Normal. This will increase your protection during boot-up and ensure that all required drivers and plug-ins start functioning as soon as you start your computer. If you turn Boot Time Protection to Off, drivers and plug-ins only start a after a specified time delay and can actually slow down your boot-up (see here).
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MS Windows Vista Home Premium 32-bit SP2 * Firefox 24.0 * IE 9.0 * NIS 2013 v. 20.4.0.40 * MBAM PRO 1.75.0.1300
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS
nyer2011 wrote:
HOWEVER if I set the firewall to be on auto-pilot; then things are better. But that is not what I prefer. I would like to know what is going out and I want to say yes/no.
Hi nyer2011:
hojo posted comments here today about seeing slow Internet connections with 64-bit Win 7 and NIS 21.x (NIS 2014) Automatic Program Control set to OFF each time a program tried to access the Internet for the first time and create a new program rule. His solution was to revert back to NIS 20.x (NIS 2013).
I don't know if this is a bug in NIS 21.0.1.3 or a deliberate change on the part of Symantec to monitor Internet traffic more closely when Automatic Program Control set to OFF in NIS 21.x. The support article here states in part:
Automatic Program Control configures network access only for the versions of programs that Symantec recognizes as safe. Norton Internet Security blocks any infected program that attempts to access the Internet, irrespective of whether Automatic Program Control is turned on or off.
It's possible that my suggestion in post # 18 to re-set to your Smart Firewall defaults and temporarily turn Automatic Program Control back to Automatic for a week to allow NIS to build a history of trust ratings and program rules could fix your slow boot-up. If you don't want to try that then your best solution might be to uninstall NIS 21.x , wipe your system with the Norton Removal Tool, and revert back to NIS 20.x (NIS 2013) until more details about Automatic Program Control in NIS 21.x are posted in the forum.
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MS Windows Vista Home Premium 32-bit SP2 * Firefox 24.0 * IE 9.0 * NIS 2013 v. 20.4.0.40 * MBAM PRO 1.75.0.1300
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS
Further information on my problem:
I've been using NIS 21.0.1.3
I had absolutely no problems with start-up time or surfing the internet AS LONG AS there wasn't any program accessing the internet for that no rule has been created yet.
If a new program tried to access the internet (no matter what java - flash player - thunderbird) the internet connection was lost for every other program trying to access the internet until a rule was created. Would have been no problem if the pop up for creating a new rule would have shown up within seconds instead of 1-6 minutes.
