There is another thread here for 64 bit Win 7, I think, but I did not want to hijack that any more.
I tried some settings and my system no longer hung. The hung resulted in No KB or Mouse action that would fix the issue. So, I tried various settings and the HANG went away. The only thing I could do to resolve this hang was a RESET. Now I know what IS causing this.
I had turned off SCANS and all was OK again for several days.
Now, I tried a manual FULL Scan and after about 600,000 + items scanned it locks the system up again!
It seems like NIS is finding that there is a file that is too large to scan (i doubt it) or is locked somehow!
SO, is there a way I can try a scan from perhaps SAFE Mode? Will Power Eraser help? The system IS running OK EXCEPT when Norton does a full scan, which I have disabled for now!
OK, I can try this...hope it will startup in Safe Mode, as I said there is some file on my system that NIS does not like to scan and I do not believe it is a virus of any kind. I will try to turn off compressed file first. Still, if that does work, I sure need to know what is causing this!
You can try disabling Compressed File Scan to see if that helps.
Edit :
If you start in Safe Mode you will only be able to run a full system scan. Worth a try.
Well, I did not start safe mode yet, but will now. It will run if I say quick scan and also if I disable Compressed file scan. However, when I go back to full scan, the object count sometimes stops at 158,667 even though it is still scanning. When I do get the freeze, I have seen it twice now hang with documents and settings/dave/local settings or app data.
Can there be a corrupt file (not a virus) that will cause NIS to hang the whole system?
I could reformat the drive, and restore an image from Image for Windows, but wouldn't that just put the problem back? Also, can NIS have a max number of files?
MpSAN, if you're concerned about possible file corruption try running a Windows file scan, via the Command Prompt. Right click and run as administrator, and type sfc /scannow and let the scan run. Note the space after sfc. If Windows detects any missing or corrupted files, it will attempt to repair them.
MpSAN, if you're concerned about possible file corruption try running a Windows file scan, via the Command Prompt. Right click and run as administrator, and type sfc /scannow and let the scan run. Note the space after sfc. If Windows detects any missing or corrupted files, it will attempt to repair them.
OK, I assume this is good for XP, too. This will look at windows system type files and will let me see if something is wrong there. One thing that bothers me is that I used to use True Image. It, too, started to HANG and freeze, but what bothers me is that it also does this from the Linux based Rescue CD! Still that could be a corrupt file!
I am anxious to try this and will let you know what I find!
Well, the scan does run! BUT, I sure was glad that I ran AX64TM and Image for Windows before I did it! It would ask for my original CD that I had slipstreamed SP3 on and would grab a file then go a few minutes more and ask me to reinsert the CD. When done I did a reboot and all of my settings...especially video were gone and I could not reconfigure. I used AX64TM to go back and at least all is back to before I tried sfc /scannow.
I may try next to at least remove an old Systemworks...but I wonder if REVO would be good for that? Also, I tried a scan of just documents and settings and after 47,000+ files checked it froze. I wonder if there seems to be a max number of files it will scan on my system and why?
This is probably a silly question, but have you also run Chkdsk, as a further check ?
To add to F4Es suggestion, you need to run chkdsk with the /r option. This will check the hard drive for bad sectors that can account for file corruptions.
To check your hard disk, click on the Windows Start button. In the search box type CMD. Right click on cmd.exe and click on run as administrator. In the command prompt type "chkdsk c: /r" without the quotes. A message will come up asking if you want to check the disk on the next restart. Answer 'Y'. Reboot and the check disk will run before Windows starts up. This check will check the file system as well as the physical disk surface. This scan can take a long time, depending on the size of your hard drive.
This is probably a silly question, but have you also run Chkdsk, as a further check ?
To add to F4Es suggestion, you need to run chkdsk with the /r option. This will check the hard drive for bad sectors that can account for file corruptions.
To check your hard disk, click on the Windows Start button. In the search box type CMD. Right click on cmd.exe and click on run as administrator. In the command prompt type "chkdsk c: /r" without the quotes. A message will come up asking if you want to check the disk on the next restart. Answer 'Y'. Reboot and the check disk will run before Windows starts up. This check will check the file system as well as the physical disk surface. This scan can take a long time, depending on the size of your hard drive.
OK, here is what I am going to do.
Although I have run CHKDSK several times, I will do it again, and YES, it does take a while.
However, I have the following on my system...
NIS 2014
SystemWorks 2009 BASIC
NU15
I would like to get RID of SystemWorks, then, perhaps NU15, and finally try to remove NIS2014, just to see if even MalwareBytes will run again. At that point, of course I want to re-install NIS2014.
Here is my issue, that you can see from this thread...
I have been told to uninstall using the windows control panel.
I have been told to use NRT
I have been told to use NRnR
So, I will be back after CHKDSK runs, but would sure like to know what I should do to at least remove SystemWorks 2009.
Open system works and go into the program options.
Disable every single option you an find including the one to start with windows. Disable windoctor, startup manager, diskdoctor, everything you have an option for.
Reboot the system and make sure the system works icon is not loaded, if you want you can also check the task manager and make sure "symevent" is not present.
Then you can uninstall it through the control panel.
Reboot the system and do a full scan and see if it works now.
"Here is my issue, that you can see from this thread...
I have been told to uninstall using the windows control panel.
I have been told to use NRT
I have been told to use NRnR"
Sadly, that is what can happen when many people offer their suggestions. I've given you mine, so I'll leave to the others now.
Well, I did not mean to offend ANYONE and like having the options. I take an image in case anything went wrong so I can try these options without worries.
I ran Chkdsk. Anyway, the problem is that it does a reboot when done. I wonder if there is a log so I can see if it found anything.
Anyway, once again, thank you so much for your help.
MPSAN, here is my 2 cents worth. Krusty31 gave you a link to his very comprehensive instructions on how to remove the programs you wish to get rid of. Removing programs you don't want, will also free up memory, as well as space....
MPSAN, here is my 2 cents worth. Krusty31 gave you a link to his very comprehensive instructions on how to remove the programs you wish to get rid of. Removing programs you don't want, will also free up memory, as well as space....
That IS my next step. I hope Krusty13 saw my post thanking him again for his help!
Well, I guess I spoke too soon. After doing all of the uninstalls and running NRT, the full scan ran once and checked 633,198 files with no Virus. Later, a few days after, it froze again at about 620,000 files. Shouldn't 1 GB of memory be enough with 32 bit XP?
So now, the only thing I seemed to have done is force my id safe Vault to be online. I may try to remove it from being online and revert back to my image before I ran NRT, etc.
MPSAN, since you have limited memory, have you tried running the Full Scan. with no other programs running in real time ? IOW, close off other programs and running Full Scan on it's own. That may give you enough ram to complete the scan.