I upgraded an existing NIS 2013 to the latest 2014 version : to 21.1.0.18.
Since the upgrade LiveUpdate continues as normal. But not once has a scan been done.
FIX NOW doesn't work,
provides no error message other than "Fix Not Complete" "Item: Quick Scan Status : Not Fixed.
Manually starting of all the scan options is ignored.
I can't find any reference to repairing the program, other than the Autofix that returns "We did not find any issues with Norton Internet Security".
Norton Internet Security
21.1.0.18
Windows 8 Pro
9200.16628.amd64fre.win8_gdr.130531-1504
Norton Autofix Results: 0 item(s)
I have previously used NPE but that's not cured the issue.
Any thoughts would be appreciated.
I am running Win8 Pro 64 - fully to date
4GB Ram available
Bags of disc space free