Having trouble with NIS antispam component, it keeps having errors.
error title: antispam OE Hook Launcher
antispam OE Hook Launcher has encountered a problem and needs to close. we are sorry for the inconvenience.
followed by:
error title: Program Error
asOELnch.exe has generated errors and will be closed by windows. you will need to restart the program.
with this in the windows event log:
Description:
Faulting application asoelnch.exe, version 18.5.0.125, faulting module asoelnch.exe, version 18.5.0.125, fault address 0x00001a6d.
I have tried:
1) antispam select off. then restart windows (still get error)
2) antispam select on. select client configuration and uncheck outlookExpress and windows address book. then restart windows (still get error)
3) client configuration with unchecked outlookExpress and windows address book. antispam select off. then restart windows (still get error)
4) antispam select off. go into safe mode, move the asoelnch.exe file. then restart windows No more errors, but the base 'email antivirus scan' doesn't function.
using: NIS 2011 v18.5.0.125 , windows XPproSP3 , OutlookExpress 6.0 with 4 user accounts
I searched saw some asoelnch.exe problems in earlier versions but not lately.
Any suggestions?