I have vista 32 bit home edition, ie9, NIS ver 20, cleaned all files, stopped pop up blocker and NIS firewall and antivirus..scanned for virus and malware, given program full permissions.uninstalled program and Net framework 1.1 that is required by the program and reinstalled all....BUT lately when I try to insert a .jpg from the on line picture gallery it will not allow access to them..software people have no idea why (no surprise there)..hoping someone here will have a suggestion as to a setting I can change to fix this.