NIS blocks files in shared folders

Norton Security | Norton Internet Security
1
Hi
 
I use a Vista-SP2-Workstation as "server" by using shared folders. Two notebooks are the "clients" working on Vista-SP2 and XP-SP3. On all three systems NIS 17.1.0.19 is running. After some hours working well, suddenly the clients blocks while accessing files on the share. The accessing applications wouldn't react anymore. It isn't possible to kill the application's processes. Shutting down the notebook blocks the whole PC. The only way to fix this problem is to restart the "server".
 
The same problem I already had with NIS 2009 one year ago. It was fixed by Symantec last spring by a NIS update.
 
Is this a known NIS 2010 problem? What is to do?
 
Thanks for an immediate solution,
Roman
2
Hi
 
I use a Vista-SP2-Workstation as "server" by using shared folders. Two notebooks are the "clients" working on Vista-SP2 and XP-SP3. On all three systems NIS 17.1.0.19 is running. After some hours working well, suddenly the clients blocks while accessing files on the share. The accessing applications wouldn't react anymore. It isn't possible to kill the application's processes. Shutting down the notebook blocks the whole PC. The only way to fix this problem is to restart the "server".
 
The same problem I already had with NIS 2009 one year ago. It was fixed by Symantec last spring by a NIS update.
 
Is this a known NIS 2010 problem? What is to do?
 
Thanks for an immediate solution,
Roman
3

Hi Yogesh

 

Thanks for your reply. Changed to Full Trust now. Let's see what happens.

 

I remember last year (with NIS 2009) this would not help. Maybe this year it will.

 

Roman

 

 

 

 

4

Hi

 

I set to Full Trust, but after a reboot this setting was lost (on client and server). And now the client blocks again!!

 

For me it feels like an old problem in NIS 2009. Here the problem history:

 

- With NIS 2008 I had no problems.

- With NIS 2009 (v16.x) I had this problems.

- With NIS 2009 (v16.5) the problems were solved.

- And now with NIS 2010 (v17.0/v17.1) the same problems again!!!

 

Symantec please look at this:

http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=14338&view=by_date_ascending&page=14

http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=40896

 

Is the shared folder problem (fixed in v16.5) in NIS 2010 reappeared?

 

 

Thanks for support,

Roman

5

It's rather pity that no-one seems to answer to this problem and two other ones, which seem to be similar :

http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=85858&view=by_date_ascending&page=4

http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=82484&view=by_date_ascending&page=5

 

I myself have the same problem in accessing and saving files on a PC used as server on my internal network. The first time i want to save a file from my laptop on my central computer, it's allright. The second time the saving dialog just hangs and i cannot get it to work again, without restarting both PC's.

 

When i look in the system logs i find errors of the Masterbrowser and Reservebrowser service (resp. 'cannot get the list of servers' and finally the message 'Reservebrowser is stopped').

 

I tried all suggestions in all three threads, to no avail helas...

 

I will be happy to work with you to sort out the problem.

 

Grtz. Hugo

Message Edited by hvgsel on 20-11-2009 01:58 AM
6

Hi Hugo

 

This phenomenon happends randomly, normaly while working. So there was no time to analyze this problem deeply until now. Maybe next weekend. Do you know a procedure to force this ugly behaviour? I hope, I can collect some more information.

 

Roman