NIS bought on Ebay works fine but takes me to symantec japanese language site.

when I click on Norton account the web site is in a language using eastern symbols (maybe Japanese) Everything in the program is in english and seems to work well.  bought on ebay from a seller with great feedback. Everything on cd looks legit.  It is for 1 user 3 pc’s 1 year. Had no trouble installing and the product key activated ok. HELP.  WHAT HAVE I DONE.   WHAT SHOULD I DO?