Hello,
I downloaded the open beta for Star Trek Online, and get a "The version of this file is not compatible with the version of Windows you're running..." Error when I try to load it. I checked Direct2Drive's support site, and they list this error specifically, and say it's a problem with antivirus/firewall programs. I emailed them for advice, and they said Norton specifically is prone to removing files during a download. They suggest redownloading with the antivirus/firewall completely disabled.
My question is, - How do I completely turn off the program? I can disable it in the window, but Direct2Drive says this isn't sufficient, but that the program has to be completely shut down. I can't even find an option to shut down the Norton software.
I would prefer a solution that doesn't require me turning off my protections, if possible.
I'm running Win 7 64bit
Thanks