Dear Sirs, I am running Norton 360 Premier on Windows7-64, with my own paid subscription, and I keep receiving the error 8504, 104. Norton appears NOT to be running (?!), systemtray icon not showing. Also, when trying to activate the systray icon through systemtray settings 'customize', the message says 'this notification icon is not currently active'. I tried running Norton 360 trough Start Menu and received the error message 8504, 104.
I have tried following instructions and running Norton Removal Tool. This fails to execute due to Norton Utilities 15. I do not have Norton Utilities 15. A vew years ago I upgraded to Utilities 16. I have uninstalled Utilities 16 through control panel/add remove programms and so on. I ran Norton Removal Tool again, still the same message that the removal tool cannot perform action due to Norton Utilities 15.
Please HELP:-!