NIS has stopped working

When tried to login to Identity safe vault with different (old account) NIS just stopped working..

I also have HijackThis log file (admins PM me).

 

Here are details from the problem:

 

Problem signature:
Problem Event Name: APPCRASH
Application Name: NS.exe
Application Version: 13.0.0.46
Application Timestamp: 53cd7197
Fault Module Name: SYMHTML.DLL
Fault Module Version: 9.0.0.139
Fault Module Timestamp: 53d6082b
Exception Code: c0000005
Exception Offset: 00120834
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt