The guys eventually got in touch, spent 3 hours on the phone/on line and got me going again.
That is appreciated.
Taking a month to get to that point is the problem.
But my problems are now solved.
paulwright wrote:The guys eventually got in touch, spent 3 hours on the phone/on line and got me going again.
That is appreciated.
Taking a month to get to that point is the problem.
But my problems are now solved.
Glad to hear you have thing working.
Could you expand on what fixed your issue so others can learn from your experience?
peterweb wrote:
Glad to hear you have thing working.
Could you expand on what fixed your issue so others can learn from your experience?
This makes the 4th thread here in this Forum that Paul has said effectively the same thing. The first time I met it I asked the same question -- what was the problem and how was it solved -- but this might be a better location for the information.
Sent you a PM check your box: Here it is. Glad you finally got some help, we never did SO:
We are ending our subscription with Norton after many years, when the product failed consistently to get rid of viruses, Trojan and much malware that other programmes did. We also got tired of the lousy on line unprofessional attitudes of the Norton employees on the "community" boards. Problems that were Serious to Subscribers were not taken seriously by the staff. Along with very inappropriate comments which I read. The constant paying out for tech support is yet another reason. We decided after researching the Anti Virus Programmes out there to go with VIPRE they are rated NO 1 and have Free yes FREE tech support Telephone too!, and all their reps are in the US. I also even tried AVG which was far superior to Norton and that got many of the viruses and Trojan Norton had not. I loved their "tune up" ability that made my computer run SO FAST too! They were also rated ahead of Norton, but did not have FREE tech support. VIPRE answered all my questions PRIOR to ever subscribing and I got 2 yrs for 3 computers for $69 a special they had through the end of Jan.
Norton has really dropped the ball, they used to be a good company but no more. I actually feel sorry for people who still have it.
Antoinette and Randale Jackson
Big Island of Hawai'i