Can anyone please help?
I purchased a new laptop (running windows 7) which came with a trial edition of NIS, I had also bought a years subscription (NIS 2010) at the same time (Jan/Feb '11).
I have tried activating the purchased software but each time it downloaded software but never asked for the product key.
Software downloaded and ran normally so thought nothing more. It has now come up saying that it will expire in 5 days, so tried again 2nt to reload.
Software downloaded, clicked 'agree and install', it then continued to uninstall my NIS and reboot. I then followed the download link again and it has reinstalled NIS (no product key request) but still says that it is a trial version with 5 days to expiry.
I cannot find anyway to get the download to ask for my product key!!