I bought a new NIS 2012 (in box with licence for 3 PCs) to be installed on my 2 home computers (both WIN 7). I already had NIS 2011 installed on each computer.
First computer went well: I uninstalled 2011, restarted the computer, installed 2012, activated and all is ok.
Second computer: I did exactly the same thing, but I still have 2 days of protection remaining, not 266 (and yes I activated with the activation code from NIS 2012 and there was no error message). I checked with my Norton account and it says that it is only 1 activation remaining, meaning that NIS 2012 was installed on 2 computers. BUT, the problem is that the NIS serial number on this second computer is still the old one from NIS 2011. I dont understand as there was no problem during the installation and it finished normally. And yes I restarted the computer 2 times. And yes, I unistalled NIS 2011 but asking to keep my parameters.
What can I do? If I reinstall a second time and it doesn't work, It won't be any activation remaining.
How can I have a 2011 serial number on a 2012 installation?