Well, I hope this hasn't already come up in the forums, but here is my issue. I have NIS 2010, on a Dell laptop, running Vista. It downloads and installs fine, and when the initial live update commences to get it all ready to go, that installs fine, too. It's after I restart my computer with all of the updates, that NIS does not even load at start up, and then 5-10 minutes later, a screen comes up, sending an error report message to Symantec. I have tried multiple times to uninstall/reinstall this (the product itself states "Your computer may not be protected, please uninstall/re-install your Norton product.), going so far as to re-download the software from the website after manually deleting all norton/symantec folders/files on my system. If someone could let me know the issue that live update/NIS is having, or can tell me how to fix this, I would really appreciate it. Thank you for reading and your time.