My wife was quite pleased with our 10th anniversary gift from me. A Lenovo Z2760 W8 Atom powered tablet. It was working great until I installed the first ever application other than what came on it, NIS. Now it gets a GP fault and restarts.
to M$ like that will do me any good. I do it since I trust M$ with my $ and my .DMPs.
If anyone there at Symantec has a fix for this please let me know. If anyone thinks it is one of the Lenovo apps that it is littered with, let me know and I will remove it. Otherwise, I will install a competitor's product on the 6th Windows machine in the household. Can't have the wife playing unprotected on the Internet, she might bring something home.
Have you or have you ever had any other security software including any trial security software on the computer including Norton?
To uninstall any security software use the windows add/remove programme then restart the computer, then run the removal tool for the specific version of the security software that is available from the security software’s main site, then restart the computer. This process should be done for each security software to be uninstalled, meaning one at a time.
If you have run the removal tool for Norton then, reinstall Norton restart the computer, run live updates as many times as it takes to get, no more live updates, restarting as required.
You might like to backup your personal data and you’ll need to backup or export your identity safe and any other users identity safe if it is used, before doing the above.
From awhile back I remember problems with Lenovo systems. RapidBoot which I thought they withdrew was causing problems as well something like Rapid Restore. I can not remember all the details - but I know they had to be removed/disabaled in order for Norton to start5 properly.
You might check that all the drivers etc that came installed on the LeNovo tablet are fully uptodate. Usually there is something in the instructions on this.
Note p 46 about Refresh without losing your files.
Here's a link to the specification in case you find it useful but I can't find a link to Support and the files you can download since the Z2760 doesn't seem to match anything on the Lenovo site.