Hello everyone,
I'm using a Windows 7 Ultimate 64bit PC with the latest version of NIS.
My system is free of any spyware, malware or viruses.
Well, I like to play a certain video game every now and then, it's called "Ragnarok Online". It worked very well but I just noticed now after not playing the game for about 3 months that it won't start anymore - the game has been updated to the latest version by the integrated update patcher.
This is the Microsoft error I get:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Ragexe.exe
Application Version: 0.0.0.0
Application Timestampl: 50298ee5
Fault Module Name: Ragexe.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 50298ee5
Exception Code: c0000005
Exception Offset: 00588de1
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1031
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
What did I do or change the last 3 months in or on my system:
- Updating Windows with the latest security patches
- Upgrading to the latest NIS version
What helped me to be able to run the game again was:
- Excluding the whole game folder with the Ragnarok Online game from Sonar, Insight and Auto-Protect.
But I don't like to exclude any application from a security option since I think every little hole I make in a security system might make my system able to be attacked.
Could someone please help me further regarding this issue.