I may have screwed something up when I tried to get the password vault working on my wife's new tablet. I added my wife's tablet as a second license on my account and downloaded NIS to it. Her tablet uses win8.1. I then tried to start Norton Studio, thinking that it was the NIS GUI for win8. It asked me to login and I tried to sign in using her computer login which was a mistake, I think. I was then presented with a message saying that I must start a new account which made sense to me at the moment since it is a new computer. I then started a new account for my wife. I then realized that this new account don't have any available licenses.
Now I appear to be stuck. The tile in my start menu says Norton is now monitoring your device security, but when I tap on it I get No Device Detected. I then go To Norton Management and try to login, but Studio doesn't recognize it. I think Norton Studio is now tied to my wife's account and that account doesn't have any available licenses.
Do I have to reinstall NIS now? Or how can I get Studio to recognize my license?
Thanks,
Dave