Today i bought norton internet security 2012 with the hope of installing it and having no problems. Instead when i was prompted to uninstall my previous Norton 360 av that had just ran out of it s expiry date i was asked to restart my pc. When my PC restarted i realsied my dvd and cd rom drives were not working, so i went into the device manager to check the problem its says
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
after an hour of seaching for this problem i couldn't fix it. i thought that this was because of my PC being a little old so i thought i'd give it a go on my mothers laptop which is only a year old and guess what same thing happened there too. So now because i tried to install a new norton product i have 2 broken PC's i cant fix.
I am fuming.
Could some please tell me what happened? and if possible give a contact phone number (uk one) so i can talk to someone about this dodgy product.
A very angry and vexed, Endo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!